On Monday 26th January, we dove into the real-life moments every sommelier knows well—the slightly awkward, occasionally tricky, and often telling situations that unfold on the restaurant floor. Somm Scenarios brought together an experienced panel of sommeliers to walk through common guest interactions and how they’re handled with confidence, tact, and generosity.
From “I think this wine is corked” to “I usually don’t like this grape,” we explored how great sommeliers respond in ways that educate without condescension, focusing on the small decisions that shape guest experience in real time.
We’ll hear from:
- Macarena Carrillo, Head Sommelier @ COTE Miami
- Brian Grandison, Head Sommelier @ The Surf Club Restaurant
- Ryan Vando, Regional Head of Wine, US @ Zuma
Moderated by Sarah Phillips McCartan
